We try to keep our pricing structure as simple as possible based on animal weight. The prices quotes are for individual cremation for pets brought to us during our normal opening times, with all ashes available to collect the next working day in a scatter tube. We have a selection of alternative caskets on display in our meeting room which are available to purchase if you prefer.
There is a minimum charge for collection of £15. Mileage will be charged at £2.50 per mile, with collections from Derby charged at £50. Where a two person collection is required this will carry an additional charge of £25.
Collections can usually be made between 11am and 2pm. Weekend collections are not as readily available and will incur additional charges. If no one is available when we arrive at the given address at the arranged time then we must still charge for that journey.
When booking a collection we will ask for the postcode of your collection address so that we can calculate the cost at the time of booking. Adverse travelling conditions such as weather, road closures or congestion will also be taken into consideration.
We respectfully ask that all payment is made in full when you bringing your pet to us, when we collect your pet if from your home, or before we collect your pet if from your Vet. These terms also apply for those arranging or bringing pets on behalf of friends or family. As a small family business we are unable to extend credit terms.
Payment may be made in person or by telephone by Debit Card, in Cash or by PayM transfer. Credit Card, Corporate Card payments and cheques are not accepted.
Our liability is limited to the cost of the value of the individual product or service.