Latest News - January 2021

Covid-19 Update: As an Essential Service we are able to stay open through Lockdown.

We have been here for private pet cremation throughout this pandemic. We thought very carefully about the safety of our customers, ourselves and our family during these worrying times, and introduced extra safety measures. These measures override any other details of our service on this website. The procedures have been updated since the start of the pandemic, as universal mask wearing makes handover and using our facilities safer.
~ Masks - Please wear a mask or visor if you wish to come inside for your appointment. I understand that not everyone is able to wear masks, but now that we have new, more easily transmissible strains I cannot afford to take risks with my own family's health. If mask or visor wearing is not an option for you then we can have our meeting outdoors (or I will come to your car). Likewise please inform us prior to your appointment if you or a member of your household have symptoms of Covid-19 or are self isolating to allow us to take extra precautions. 
~ Visits to our crematorium are just for bringing pets and collecting ashes. We cannot accommodate additional viewing visits during this time. 
~ Please wrap your pet in a single, clean blanket or towel, to enable them to be transferred easily onto our trolley. For hygiene purposes any bedding or blankets left with us will be cremated. 
~ We have limited the number of people coming into our reception room to just two. Accompanying family members will be asked to wait at their car, with the opportunity to say goodbye to their pet in privacy at the end of the appointment in a safe, open fronted space. 
~ Collections from homes are doorstep only. (We have made the decision not to resume entering homes as the implications of track and trace could close our business for two weeks.) 

As animal lovers we know how difficult it is when it is time to say goodbye to a beloved pet. Our promise to you is that your pet will be treated with love, care and dignity whilst with us. You can be assured that your pet will be given an individual cremation here on our site and all of his or her ashes will be returned to you, usually the next working day. 

At Sunnyside Pet Cremation Services we are able to look after any pet after their final days, from a small hamster to a large dog. No matter what size or type of pet you ask us to look after, he or she will be given the best care.

From the moment your pet comes into our care up until the time you take away the ashes we operate a strict and thorough paperwork process so that you can be sure that you receive all of your, and only your pet’s ashes.

Personalised Care

We can tailor any cremation to suit your individual requirements. If you would like your pet to remain in his or her favourite blanket during the cremation process or have a favourite toy or personal tribute to place with your pet then of course we are happy to oblige. Being a small, private business we are able to accommodate special requests. Please discuss your needs at the time of booking. 

Attending in Person

If you are bringing your pet to us then an appointment will be made so that you can be assured that your pet will be looked after promptly and privately.  Appointments can usually made within a relatively short space of time to allow you to bring your pet directly to us once they have passed away. To guarantee a same day appointment we would ask you telephone as soon as you are able to that day, ideally during the morning.

When you arrive at our premises we can help you to take your pet from your car to our Quiet Room. We use a trolley for larger pets.

We will take you through to our comfortable and welcoming Meeting Room. Once we have gone through the necessary paperwork with you, we will leave you to spend some time in privacy with your pet if you wish.

Due to the length of time of the cremation process we are unable to allow owners to stay for the duration of their pet's cremation. 

Collection Service

Once your pet has passed away we can arrange to collect him or her either from your home or from your vet. 

This service is available by prior arrangement to addresses within 30 minutes of our premises in the East Midlands covering Derby, South Derbyshire, East Staffordshire and North West Leicestershire. Please see Collections for more information and Price Information for details of cost.